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Knowledge Base

[VMC on AWS] Using third-party backup or replication solutions with VMware Cloud on AWS (76753)

Last Updated: 11/8/2022Categories: InformationalTotal Views: 6764Language:
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Symptoms

Attempting to use a custom role with a third-party backup or replication solution with VMware Cloud on AWS (VMC on AWS) does not work. The custom role cannot be created or assigned to users or groups.

Purpose

To better understand the recommended or required configurations for most third-party backup and replication solutions when using VMC on AWS.

Impact / Risks

When configuring third-party backup or replication solutions with VMC on AWS, there may be feature limitations. These limitations will be included in the vendor documentation.

Resolution

When working with most third-party backup and replication solutions outside of VMC on AWS, a custom account is required to be created. These vendors require the "[email-masked]" account to be used when working with VMC on AWS. Each vendor documents the recommended or required configuration needed when backing up or replicating workloads within VMC on AWS. While not a full list, below are the most common third-party solutions seen.

Veeam

CommVault

Avamar (starting on page 129)

Druva Phoenix for VMware Cloud on AWS

Veritas Backup Exec for VMware Cloud on AWS

PowerProtect Data Manager on VMC

Rubrik Cloud Data Management for VMware Cloud

IBM Spectrum Protect for VMware Cloud on AWS Virtual Environments

Metallic Backup as a Service for VMware Cloud on AWS

Cohesity Platform for Data Protection of VMware Cloud on AWS

Dell EMC PowerProtect for VMware Cloud on AWS

Note: The above articles are not VMware articles and are not managed or updated by VMware. If there are questions regarding the configuration process documented in these articles, please reach out to the specific vendor.

Related Information

VMware Knowledge Base articles covering common third-party backup and replication solutions:
Veeam Backup & Replication
Dell EMC Avamar 18.1 for VMware Cloud on AWS
Certified backup solutions on VMware Cloud on AWS: Commvault Version 11

Detectable by VMware SkylineTM

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